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Kitchen studio · Surrey, UK

Showroom slots for people who already decided.

A two-showroom kitchen studio in Surrey used beform to qualify web inquiries with a visual of the client's own kitchen. Appointments became conversions.

Industry
Kitchen studios
Size
12 employees, two showrooms
Country
United Kingdom
Surfaces used
Showroom, Studio
Kitchen studio in Surrey, UK: the kind of project the account sells
The challenge

Where the sale was lost

Saturday showroom slots were booked solid and converted poorly. Designers spent the first hour of every appointment finding out what the client actually meant by modern.

What they did

Three moves, in order.

  1. 1

    Visual qualification

    Every web inquiry got a rendered direction of their kitchen with the studio's own painted and handleless ranges before the appointment was offered.

  2. 2

    Designer prep

    The chosen version and the client's notes reached the designer the day before. The first hour disappeared.

  3. 3

    The shareable version

    Clients forwarded the visual to partners. The second decision-maker arrived convinced.

Results

What the numbers did after beform.

+41%

appointment to order conversion

38 min

saved per consultation

+24%

average order value

Our designers now design. The finding-out part happens on the website before we ever meet.
Owner, kitchen studio, Surrey, UK

Results measured by the customer, 2026. Company name withheld at the customer’s request.

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